A suite of desktop add-ins, object workspaces, custom workflows, and reports designed to bring SalesForce data directly into the Oracle Service Cloud Agent Console without the need for 3rd party web services.
By utilizing the Force.com API, CPI has bridged the gap between SalesForce and Oracle Service Cloud by creating a seamless integration with support for advanced report filters, inline editing and more. Built on the Service Ventures Design Structure, the integration can be easily installed, configured and monitored by your Service Cloud administrator; meaning your site can be integrated in hours not months; and with our US-based support, you’ll have access to some of the most knowledgable developers and functional consultants in the Oracle Service Cloud ecosystem.
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