By: The CPI Team On: February 05, 2014 In: Customer Interaction Center, Interactive Intelligence Comments: 0

Make 2014 the year you move to Four.0 – Here’s why. It’s the time of the year when we begin to look ahead. In my last blog post, I began laying out the Top 10 things you can look forward to in Customer Interaction Center (CIC) release Four.0. I got […]

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Make 2014 the year you move to Four.0 – Here’s why. Interactive Intelligence released Customer Interaction Center version 4.0 in November, 2011.  (You may have seen the Four.0 moniker in various Interactive promotions.)  Many of you are taking a hard look at completing your upgrade in 2014.  I’ve got a […]

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