08
May
0
By: Beth Fuson On: May 08, 2018 In: Avaya, CPI Comments: 0

Did you know Avaya is updating the software support policy for Communication Manager, BCM, and other legacy products? Avaya has stopped using a piece of embedded network management software and will no longer release or distribute new patches for specific versions of these products. So What Does This Mean? Sometimes […]

Read more
27
Nov
0
By: Beth Fuson On: November 27, 2017 In: CPI Comments: 0

Are you prepared for the inevitable? Change is never easy, but it doesn’t have to be tough. Here is a short checklist of tasks associated with planning for changes to your communications (whether for technology enhancements, disaster recovery or digital transformation):

Read more
10
Oct
0
By: Beth Fuson On: October 10, 2016 In: CPI Comments: 0

I have had a few customers ask how to prepare for the new area code overlay for Indiana (beginning October 17, 2016). Specifically, they have asked how the change will impact their business and their current system configuration. Here are a few tips to help you be ready for the […]

Read more