CPI's Technologies

 

Avaya Solutions

Provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center and data solutions, and related services to companies of all sizes around the world.

Avaya is a global leader in enterprise communications systems. The company develops unified communications, contact centers, and related solutions for leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

CPI's Interactive Intelligence Solutions

Interactive Intelligence offers unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation.

CPI is an Interactive Intelligence Elite Partner with the industry's leading next generation server platform from Interactive Intelligence. CPI's staff is trained to implement an all-in-one, Windows NT-based communications server combining PBX, IVR, ACD, unified messaging, web services, screen pop, software phone, and much more.

RightNow Solutions by CPI

RightNow is helping rid the world of bad experiences one consumer interaction at a time, eight million times a day.

RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks, and contact centers, all delivered via the cloud. With more than eight billion customer interactions delivered, RightNow is the customer experience fabric for nearly 2000 organizations around the globe.