How to Add a Custom Idle Screen Logo to Polycom Phones in CIC | CPI's Interactive Intelligence Blog

How to Add a Custom Idle Screen Logo to Polycom Phones in CIC

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David Currier

Polycom phones support a custom idle screen logo in place of the default. For this set of instructions, I’ll assume you have Polycom VVX phones… and if you don’t, take a look at them and consider upgrading.

Here’s how to add a custom idle screen logo:

  •  Resize the desired background graphic for the phone it will be used on (sample sizes below)

 

VVX 1500             800x480

VVX 300/310        208x104

VVX 400/410        320x240

VVX 500               320x240

VVX 600               480x272

 
  • Save the graphic as a JPEG, BMP, or PNG
  • Copy the file to the I3\IC\Provision\Polycom path on both CIC servers in your switchover pair
  • Open a Managed IP Phone, select the Options tab, and click the Advanced Options button
  • Add the filename (example: logo.jpg) to the Idle Screen Logo field and click OK
  • Reload the phone


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