Interaction Supervisor - What You Need to Know About Queue Views | CPI's Interactive Intelligence Blog

Interaction Supervisor - What You Need to Know About Queue Views

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Chris Dellen

What’s Cooking in Your Queues?

See the ONE queue view you can’t live without:

You know there is always work “simmering” in your queues. In this video, we show you THE view that allows you to monitor the real-time performance of the work. Here’s where you’ll find number of interactions, service level, abandonment and other essential statistics. Learn how.


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