How to Monitor Contact Center Agents Using Interaction Supervisor - A Video Training Guide

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Chris Dellen

Here’s Interactive Intelligence’s tool to help track your most essential resource – your people

Every call center has a buzz…you can feel the energy from the people in the air. Keeping track of those people is an essential part of every contact center leader’s day. Here’s the tool that gives you detailed insight into the work your agents are doing. See where to find this critical information.

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