How to Customize Queue Views in Interaction Supervisor | CPI's Interactive Intelligence Blog

How to Customize Queue Views in Interaction Supervisor

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David Currier

Managing a call center can be a daunting task, but good tools and the ability to use them effectively will help to make your call center a success. This clip is an introduction to the queue management capabilities in Interaction Supervisor, the flagship monitoring application of the Customer Interaction Center by Interactive Intelligence.

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