How to Provision Polycom Phones in Interaction Center 3.0 | CPI's Interactive Intelligence Blog

How to Provision Polycom Phones in Interaction Center 3.0

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David Currier

The introduction of managed IP phones in Interaction Center 3.0 dramatically reduces phone-related administrative overhead and greatly increases management capabilities. However, it also increases the complexity of the required environment. This clip covers the basic ingredients required to get managed Polycom phone provisioning up and operational.

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