Make 2014 the year you move to Four.0 - Here's why.
Interactive Intelligence released Customer Interaction Center version 4.0 in November, 2011. (You may have seen the Four.0 moniker in various Interactive promotions.) Many of you are taking a hard look at completing your upgrade in 2014. I’ve got a Top 10 list that’s too long for one blog post. So here are 5 things to look forward to in Four.0.