The History Behind the Company

CPI has been successfully implementing advanced, mission-critical communication solutions for nearly three decades.

With an unwavering commitment to the success of their customers, CPI has been chosen to solve the most challenging communication questions by many industry-leading businesses, Organizations and Government agencies.

CPI is proud to serve some of the finest businesses, agencies, and organizations in the world including: Lucas Oil Stadium, Finish Line, Exact Target, Citizens Gas, Aprimo, MDwise, Indiana Farm Bureau Insurance, Aces Power Marketing, The Indianapolis Motor Speedway, The Pentagon, The U.S. Coast Guard, and The White House Communications Agency…


2011 CPI was awarded one of Indiana's Best Places to Work by the Indiana Chamber (2nd year running)

2010 CPI was awarded one of Indiana’s Best Places to Work by the Indiana Chamber

2010 CPI was named a Techpoint Mira Nominee

2009 CPI was named a Semi-Finalist in the best small business in Indiana award by the Indiana Chamber

1999 CPI was recognized in the Hispanic Business Review’s High-Tech 50

1999 CPI placed 10th on Federal Computer Week’s Top 15 8(a) firms

1999 CPI was recognized in the Hispanic Business Review’s High0Tech 50

1998 CPI ranked #197 on Inc. 500’s list of fastest growing companies

1997 CPI’s president and founder Cliff Arellano was recognized for his leadership and was named Ernst & Young’s Entrepreneur of the year

1997 CPI ranked #380 on Inc. 500’s list of fastest growing companies 


CPI earns largest Pure IP deployment in the history of the U.S. Department of Defense. CPI was recognized as one of Indiana’s Best Places to Work. CPI is also recognized as a semi-finalist in the Indiana Small Business of the Year Competition. CPI was also won a five-year $50 million contract to provide telecommunications hardware and consulting services to 650 U.S. Coast Guard Locations in the western part of the country and overseas, including remote locations such as Alaska and Guam.

CPI was instrumental in the strategic design and implementation of contact center solutions for a number of Indiana’s premier businesses including: Brightpoint, Aprimo, MDwise, and the Indianapolis Children’s Museum.

CPI celebrates its 25th year in business by generating its most profitable year in the history of the company. CPI was also selected to engineer and implement Lucas Oil Stadium’s complete voice and wireless communication system.

CPI won the contract to replace the entire State of Indiana’s Bureau of Motor Vehicles’ 147 telephone systems. In addition, CPI was selected by the United States Coast Guard to support its entire West Coast Nortel communication infrastructure including installations in Guam, Hawaii, Alaska, California, Oregon, and Washington.

CPI was chosen by the White House Communications Agency (WHCA) to provide a dedicated on-site expert, responsible for recommending modifications and providing strategic consulting services for the WHCA’s communication infrastructure. The WHCA provides telecommunications and related support to the President, Vice President, White House Senior Staff, National Security Council, U.S. Secret Services and others directed by the White House Military Office.

CPI purchases Urban Systems, a high-speed dark fiber network around Indianapolis.

CPI receives the “Premium Advantage Partner” designation by Nortel

The State of Indiana selects CPI to maintain its statewide Nortel communication infrastructure, consisting of 254 systems in 90 out of 92 counties.

CPI records 2nd most profitable year in 20 years

CPI fulfills Nortel’s stringent requirements to become “3c” certified. For an organization to attain the Nortel 3C designation, it must show exemplary competency, capability and capacity in its solution offerings.

CPI achieves Interactive Intelligence’s “preferred partner” designation.

CPI concentrated its efforts in the federal marketplace in 1999 and took home the honor of placing 10th on Federal Computer Week's Top 15 8(a) Firms List. In addition CPI placed 23rd on Washington Technologies Top 25 8(a) Contractor’s List. CPI was also recognized in the Hispanic Business Review's High-Tech 50.

CPI continued its revenue growth and found itself climbing Inc. 500’s fastest growing companies list, skyrocketing into the 197th position. CPI also earned a spot on Indiana’s Growth 100 list. In addition CPI completed its first multi-million dollar, international telecommunication project in support of the Air Force Surgeon General in Europe during the Bosnian conflict.

Marked an explosive year for CPI. With five-year revenue growth increasing to nearly $20 million, CPI earned a position of number #380 on Inc. 500's list of America's fastest-growing companies. CPI president and founder Cliff Arellano was also recognized for his leadership and was named Ernst & Young’s Indiana Entrepreneur of the year. In addition, CPI was chosen to implement a strategic, multi-million dollar contact center for the Pentagon.

Mr. Arellano served as a panelist at the Federal Communications Commission (FCC) forum on market entry barriers for small businesses in the telecommunications industry. His remarks assisted the FCC in fulfilling its mandate under Section 257 of the Telecommunications Act of 1996.  With the Act calling for affordable access to communications, CPI took the initiative to become certified as a Competitive Local Exchange Carrier (CLEC) by the Indiana Utility Regulatory Commission.

CPI became a corporate member of the Telecommunications Industry Association (TIA) and sat on several of the working groups that were tasked to write and update the TIA cabling standards. In addition, 1995 marked the first year that CPI began offering data networking and design services.

CPI won its first government contract with the Department of Defense's second largest office building. The contract called for the installation of 13,000 data drops for the Fort Benjamin Harrison fiber optic backbone.

CPI received official 8(a) certification from the Small Business Administration as a small, minority owned business. CPI expanded its operations and began providing mission critical communication products and services to federal, state and local government entities nationwide.

With the success of IDA in 1988, CPI decided to extend its services into Ohio and joined forces with AT&T to form Ohio Linx. A company that succeeded in the monumental task of installing fiber optic networks around two metropolitan cities, Cleveland and Dayton.

Working in conjunction with Indiana Digital Access (IDA), CPI's engineers used state-of-the-art fiber optics to construct a 70-mile "fiber optic ring" around Indianapolis.

Cliff Arellano, president of CPI, was instrumental in the development of the Association for Local Telecommunications services (ALTS) and later served as their treasurer. ALTS—a national industry association of local telecommunications companies was founded to help battle the established market and improve the quality of customer service.

Acting on the opportunities presented by the disintegration of the AT&T monopoly in 1983, CPI formed a partnership with Time Warner to form Indiana Digital Access (IDA). IDA provided competitive access to local and long distance telecommunications services.

Founded by Cliff Arellano in 1983, Communications Products, Inc. began reselling Northern Telecom business phone systems. During this same time period, AT&T lost its monopoly on local phone service. CPI recognized this tremendous opportunity in the telecommunications industry and rapidly assumed a pioneering role in competitive access technologies.