Avaya IP Office

A highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises.

The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.

Avaya IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.

 

 

Avaya IP-Office for Customer Call Reporter

IP Office Customer Call Reporter enables a small business to track and measure customer service and agent productivity levels. The Customer Call Reporter application delivers simple and intuitive reporting in a browser based (thin client) architecture

Avaya IP-Office for Customer Service Agent

For small to medium businesses that want to differentiate themselves through exceptional customer service, Advanced Edition provides customer service reps and their supervisors with the tools to effectively handle call volumes and gather and report valuable customer intelligence to help increase sales and agent productivity.

Avaya IP-Officer for Customer Service Supervisor

For small to medium businesses that want to differentiate themselves through exceptional customer service, Advanced Edition provides customer service reps and their supervisors with the tools to effectively handle call volumes and gather and report valuable customer intelligence to help increase sales and agent productivity.

Avaya IP-Office for DECT Solutions

Consisting of lightweight wireless handsets and associated radio base stations, Avaya IP DECT solutions use tried and true standards-based technology that scales to support a large number of users.

Avaya IP-Office for Mobile Worker

IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues.

Avaya IP-Office for Office Worker

Delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues.

Avaya IP-Office for Phone Manager Pro

Whether in the office or teleworking, Phone Manager Pro software delivers full call control right from your PC, allowing employees to work from anywhere and be responsive to customers, colleagues, and vendors.

Avaya IP-Office for Power User

With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.

Avaya IP-Office for Receptionist

Get the basics: caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more. Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.

Avaya SoftConsole for IP-Office

Designed to benefit businesses through improved operator service. Deployment of the IP Office SoftConsole provides the operator with the correct information to prioritize call handling and give the appropriate response to the caller.

Avaya IP-Office for Teleworker

Delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues.

Avaya VoiceMail Pro for IP-Office

Voicemail applications are vital for businesses that want to ensure every call is answered, even after hours or when everyone is busy, and that messages are properly and efficiently managed.