IP Office | CPI's Avaya Blog

Faxing Solution for Avaya IP Office - Adding S-P-A-C-E to Expand Your Universe

In 2011, Multi-Tech System’s virtual FaxFinder was compliance tested for the compatibility with Avaya IP Office Systems. This virtual faxing opens up a whole new world as it allows you to fax from one computer to the next, without having to go to the office or walk down the hall to do so. This means virtual fax servers is an easier and a faster way to send a document without actually using a fax machine. I bet you can already see the cost savings in this!

Twinning – A Powerful Feature of Avaya IP Office

With all of the hustle and bustle of your busy schedule, I bet you have wished there were two of you many times. I know I certainly have as work, kids, holidays and hobbies can quickly turn the best organized schedule into chaos! In the workplace, that’s where Avaya’s Twinning comes to the rescue!

Simple Steps for Troubleshooting your IP Office Phone

Do you have a phone that’s just not working right or not at all?

If you have answered yes to either of these questions, I’m here to show you how to use the Avaya IP Office System Status to assist in resolving your Analog, Digital and VoIP telephone issues!


City of Richmond Improves Communication with Avaya IP Office

Chris Dellen

It is exciting to me when technology profoundly impacts an organization! Today, I want to share with you one of our most recent Avaya IP Office success stories.

Download the case study or watch the video below to see how the City of Richmond Improved Collaboration and Speed of Communication with the help of CPI and Avaya IP Office.

5 of My Favorite Avaya IP Office One-X Portal Features

No doubt about it…with the fast pace of life and the bombardment of information everyday, work and life can become overwhelming pretty quickly.

Something that keeps me organized at work is my Avaya One-X Portal. Just like scanning the dashboard in my car to check speed, fuel levels and miles per gallon, my One-X Portal gives me the same at-a-glance details on my desktop like voicemail, call logs and status of co-workers. But these are just a few of the features that help keep me on track throughout my day.

How to Add Users to Avaya IP Office in 6 Easy Steps

“Weed & Feed” Series for your Avaya IP Office, Part 1

Today as I was sitting in my kitchen sipping coffee, I couldn’t help but admire our beautiful, lush lawn. My husband and I have worked very hard to follow our "Weed & Feed" program every year. All of the watering, nurturing and work have paid off! This made me think of the Avaya IP Office system. To help your system stay at its best and perform the most efficiently, there may need to be some “Weed & Feed” performed now and then.

Avaya IP Office's Top 3 Mobility Features That You Should be Taking Advantage of... Today!

David Williams IP Office is Avaya’s Small business phone system and they have packed in some innovative mobility features in their 7.0 release. Some of these fun features are not widely known yet and it’s important to note how much they can improve communication while you (or your employees) are on the go. Listed below are my top 3 favorite IP Office mobility capabilities:

Avaya Announces End-of-Sale for BCM

Dane Newman Avaya has announced “End of Sale” dates for the BCM50 and BCM450 products as of March 2012. Avaya is merging the Nortel BCM systems into the Avaya IP Office.

Migration Paths for Norstar Customers

Jim Sites Norstar’s 20 year run ended on October 4, 2010 with Avaya’s End of Sale announcement. In efforts to consolidate products, Avaya is offering Norstar users two migration paths. As a Norstar (3×8, CICS, MICS, Call Pilot 100/150) user, you may be thinking to yourself “I don’t want to change. I’m happy with what I have.” Regardless of which camp you fall in to, we encourage you to explore all your options before making your next move. Currently, you have three. You may migrate to BCM, migrate to IP-Office 7.0 or maintain your current system until Extended Support Services ends. Here are brief explanations for each of your options: