How to Backup Your Avaya IP Office Phone System

This is the last of my "Weed and Feed" Series. In the past two "Weed and Feed" posts, I shared how to Add New Users and how to Restore your system. Now this brings us to how to Backup your system.

Avaya IP Office System Restore Process...Easy Peasy

We’ve all had the “Control, Alt, Delete moment”. Unfortunately, in the digital world we live in, these things can happen. Just like with other systems, there are times when we see the need to restore an Avaya IP Office Business Phone System too. Perhaps there was a system or hardware malfunction or maybe even a damaged SD card. Whatever the case, if you are faced with the need to restore your system, Avaya has made the process easy in IP Office 9.0.

How to Add Users to Avaya IP Office in 6 Easy Steps

“Weed & Feed” Series for your Avaya IP Office, Part 1

Today as I was sitting in my kitchen sipping coffee, I couldn’t help but admire our beautiful, lush lawn. My husband and I have worked very hard to follow our "Weed & Feed" program every year. All of the watering, nurturing and work have paid off! This made me think of the Avaya IP Office system. To help your system stay at its best and perform the most efficiently, there may need to be some “Weed & Feed” performed now and then.

Avaya Releases IP Office 8.1

Jim Sites BYOD (Bring Your Own Device) is a buzzword many of us are familiar with. As the popularity of BYOD is on the rise, Avaya is introducing IP Office 8.1 for small and mid-sized enterprises (SME). It includes new mobility, management, and security features as well as custom-built services to help SME’s take advantage of the rapidly growing BYOD sphere.

Avaya IP Office's Top 3 Mobility Features That You Should be Taking Advantage of... Today!

David Williams IP Office is Avaya’s Small business phone system and they have packed in some innovative mobility features in their 7.0 release. Some of these fun features are not widely known yet and it’s important to note how much they can improve communication while you (or your employees) are on the go. Listed below are my top 3 favorite IP Office mobility capabilities:

Avaya Announces End-of-Sale for BCM

Dane Newman Avaya has announced “End of Sale” dates for the BCM50 and BCM450 products as of March 2012. Avaya is merging the Nortel BCM systems into the Avaya IP Office.

CPI Aces Avaya Global Service Assessment

Chris Dellen On Friday, CPI aced its onsite Avaya Global Services Assessment. An achievement that authorizes CPI to continue implementing and supporting Avaya Co-Delivery offers, such as Joint Service Delivery (JSD), Partner Support Service (PSS), and to qualify for PASS (heritage Nortel) Co-Delivery Services.

Migration Paths for Norstar Customers

Jim Sites Norstar’s 20 year run ended on October 4, 2010 with Avaya’s End of Sale announcement. In efforts to consolidate products, Avaya is offering Norstar users two migration paths. As a Norstar (3×8, CICS, MICS, Call Pilot 100/150) user, you may be thinking to yourself “I don’t want to change. I’m happy with what I have.” Regardless of which camp you fall in to, we encourage you to explore all your options before making your next move. Currently, you have three. You may migrate to BCM, migrate to IP-Office 7.0 or maintain your current system until Extended Support Services ends. Here are brief explanations for each of your options:

The Avaya Flare Experience - A Revolutionary Improvement in Collaborative Communication

Chris Dellen Avaya recently unveiled an Enterprise Collaboration device that I believe will revolutionize the way we communicate in the workplace. It’s called the Avaya Flare Experience.

Avaya / Nortel Releases BCM 6.0

Jim Sites On September 15, 2010 Avaya announced the general availability of Business Communications Manager (BCM) Release 6.0 software. BCM 6.0 will be available on the BCM50 and BCM450 platforms and introduce enhanced unified communications capabilities and provide new teleworking solutions.